How to confront the realities of the post-digital future
"The post-digital era will be one where each consumer, employee and business partner will have their own reality, and every moment will represent an opportunity for companies to play a role in shaping it. Organizations will need to deliver not just personalized, but also individualized experiences to meet digitally mature expectations.
Meeting that challenge will require businesses to acknowledge that they’re not alone on their digital transformations. People have been transforming too. Customers, employees and even threat actors will reflect different post-digital realities. Our five trends examine what the post-digital world will look like from the perspectives of these groups—so critical to every company’s success—and the technologies that will help businesses lead in this next phase of innovation." Read more on Accenture Website...
Short of time?
Here is the Short Report
https://www.accenture.com/_acnmedia/pdf-94/accenture-techvision-2019-exec-summary.pdf#zoom=50